Gift Cards

Screwfix Gift Cards Online

Screwfix FAQ’s –

Where Can I spend my Screwfix Gift Card?

Screwfix Gift Cards and e-Gift Cards can be redeemed in all Screwfix stores nationwide. Screwfix Gift Cards and e-Gift Cards cannot be redeemed online or through the Screwfix call centre.

Who do I contact if I have an issue or question?

Please call 0371 2000 349 or email , opening hours are Mon-Fri, 9am-5pm and Sat, 9am-12:30pm.  

If you are contacting about an order you have already placed, please quote your order number which can be found on your confirmation email.

What will happen after I place my order online?

You will receive an email from to confirm that we received your order.

If you have ordered a Gift Card, you will also receive an email two days before your requested delivery date confirming that the Card has been despatched.

If you have ordered an e-Gift card, you will receive an additional two emails to confirm when the gift card has been sent and when the recipient has downloaded their e-Gift card.

If we are unable to process your order, we will email you to let you know.

What will appear on my credit card statement?

Your order will appear as “Voucher Express” on your statement.

How will the Gift Card arrive?

Physical Gift Cards will arrive within a Screwfix branded holder with a piece of paper that has your personal message written on it. These will then be packaged in an envelope and delivered to the address stated. Please note Gift Cards loaded with £50.01 or over will require a signature.

e-Gift Cards will be delivered straight to your recipient’s email address.

Can I send a personal message with the Gift Card?

Yes, you will be given the option to write a personal message when you buy a Gift card online.

Why Can’t I pay by PayPal?

Due to security reasons e-Gift Cards cannot be paid for with PayPal, however you can use PayPal to buy physical gift cards.

How long will the Gift Card be valid for?

All Gift Cards and e-Gift Cards will be deactivated after 5 years of non-use. A top up, purchase or balance enquiry is considered the use of a Gift Card.