At B&Q we take your privacy very seriously and will only use your personal information to provide the products and services you have requested from us. This privacy policy applies only to the sale of B&Q gift cards. For our wider privacy policy, please see our B&Q website homepage.
This website is operated on behalf of B&Q by Voucher Express. Voucher Express are responsible for processing any orders placed on this site. For the purposes of current data protection legislation, B&Q are the Data Controller and Voucher Express are the Data Processor. Your personal data will be processed by Voucher Express in order to fulfil your order and, as a general rule, will not be accessible by B&Q except as otherwise set out in this privacy policy. You may contact B&Q and/or Voucher Express if you wish to exercise any of your rights as a data subject and B&Q will liaise with Voucher Express in order to respond to you.
Voucher Express will retain your data in a form that identifies you for four years from the date your information is collected. This is to enable us to fulfil the purposes outlined above.
Your Data is processed by Voucher Express:
We disclose personal information to the following recipients:
We may transfer to and store the information we collect about you in countries other than the country in which the information was originally collected, including the United States and other destinations outside the European Economic Area (“EEA”), in accordance with applicable law. Those countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries, we will protect the information as described in this privacy policy and comply with applicable legal requirements providing adequate protection for the transfer of information to countries outside the EEA. This includes by entering into the appropriate contractual safeguards such as the EU’s Standard Contractual Clauses with or without the UK Addendum, or the UK’s International Data Transfer Agreement. To obtain a copy of the safeguards we have put in place, please contact us as indicated below.
Current legislation provides you with the following rights concerning your data.
a. The right of withdrawal
b. The right to be informed
c. The right of access
d. The right to rectification
e. The right to erasure
f. The right to restrict processing
g. The right to data portability
h. The right to object
i. Rights in relation to automated processing
If you wish to exercise these rights please use the contact details below. Depending on the legal basis for processing, all may not necessarily apply.
We do not currently use automated decision making or processing systems in providing our products and services.
This website is not intended to offer services to anyone under the age of 16. If we become aware that we have collected Personal Data from children without verification of parental consent, we will remove that information from our systems. If you are a parent or guardian and you are concerned that your Children have provided us with Personal Data, please contact us.
This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
You can contact us using by using any of the contact details below -
Email: dpo@voucherexpress.co.uk
Post: DPO, Voucher Express, Metcalfe House, 23H Kirkgate, Ripon North Yorkshire, HG4 1PB